The ADHD Foundation Neurodiversity Charity is an integrated health and education service offering a unique lifespan strength-based service, for the 1 in 5 people who live with ADHD, Autism, Dyslexia, Dyspraxia, Dyscalculia and Tourette’s syndrome. They work in partnership with agencies across all public services and business sectors, to create a paradigm shift in health, education and employment. Working with Government, their partner agencies and service users, ADHD Foundation aim to influence policy and provision for the benefit of all; reduce dependency, empower and enable the neurodiverse population to achieve their potential and improve life opportunities.
When we were referred to ADHD, we found a dated mobile phone account with many redundant lines and very outdated tariffs which were leading to expensive bills for old hardware. Something we often see in this sector is that the charitable status often means sometimes they are not seen as an attractive option for suppliers to engage with. The old cheaper technology was also not able to work with the updated versions of the lone worker software they are required to use for protection of staff and service users who are vulnerable. The tablets also only worked with Wifi data and not cellular.
Once we completed a forensic analysis of the current suite of hardware, users and billing we analysed the software requirements and liaised with the supplier to establish both the minimum requirement and any future plans for development of the App and software. We removed all unused lines, increased data allowances on SIMs and sourced some refurbished Apple hardware to enable all users to have uninterrupted access to the management software but without increased costs to allow the charity to invest as much funds as possible in good and not into bills.
Very quickly after implementing the new hardware the teams reported that their increased ability to use the App on the road (and not need to search out Wifi passwords) meant ease of use and time saving was fast. Billing wise results were seen inside 60 days as the new billing arrangements took effect and reduced costs by 40%.
If your current setup doesn’t support your workforce and you need some help to enable rather than disable your team then drop us a line, we would be happy to show you what you have and how it can be improved.